SPIDER, a European project about service design, held its final conference, “Innovating Public Services In Challenging Times” at Dublin Castle, on June 9th and 10th, 2015. Key Learning Points Public services in Europe need reform to address the recurring, ‘wicked’ social issues. Four co-creation models were presented by Birgit Mager for innovating public services. The historic social power slope has
Parents of newly-identified children who’re profoundly deaf, have a lot going on. Not least, they must make hearing and communication choices on behalf of the children, and decide how the family is going to communicate in general. Recently, the US state of Florida passed legislation for parents to be told of all the possible communication options
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